ASUS monitor keys locked

ASUS Monitor Keys Locked (Try This Fix FIRST!)

Adjusting the display parameters on ASUS monitors is a simple process thanks to their easy to use on screen display (OSD) control system. Having said that, one extremely common issue that a subset of users encounter is their ASUS monitor buttons not working due to being locked. Fortunately there is a very simple solution.

ASUS Monitor Keys Locked

If you encounter the ASUS monitor ‘Keys Locked’ message, first power down your display and wait 10 seconds. Then turn your monitor on and press and hold the Menu or ‘X’ button for up to 10 seconds until the ‘Keys Unlocked’ message appears. The OSD controls should function properly now.

For most users, that’s all there is to it!

OSD is short for “On Screen Display”, which is simply your monitor’s on screen menu options. It is through the OSD that you can make adjustments to common display features such as brightness, color, contrast, audio, etc.

Under normal working conditions you can activate the OSD by simply pushing the Menu or ‘X’ button located on your device. However, you may occasionally get locked out, rendering your monitor buttons all but useless.

Read on for further step-by-step instructions and supportive images to regain access now!

Turn Off Monitor

First, you need to locate the Power button and turn the monitor off.

Depending on your specific model, the power button may be located on the front, bottom, or behind your monitor frame. It is typically on the right hand side.

In the event the Power button is also locked, try long pressing it for up to 10 seconds or simply unplug the device.

Be sure when you are plugging your monitor back in, your firmly insert the cable into the appropriate socket to avoid any future booting issues.

After approximately 10 seconds, plug your monitor back in and power it up.

Long Hold Menu or ‘X’ Button

With the monitor powered back on, go ahead and locate the Menu or ‘X’ button.

Once again, the location of the Menu or ‘X’ button depends on your model. In the vast majority of cases it will be front facing in the bottom right corner, just beneath the display (assumes you are facing the monitor). The buttons may also be behind the right side panel.

ASUS monitor Menu and 'X' button location

Next, press and hold the Menu or ‘X’ button for up to 10 seconds until the ‘Keys Unlocked’ message populates on your display.

ASUS monitor 'Keys Unlocked' message

It is important to be patient during this step, as it can take longer than you think.

As a final step, attempt to use the on screen controls. They should be functioning properly now!

Notably, for the ASUS MG series, the unlock process requires you to hold the joystick navigation DOWN for up to 10 seconds. Similarly, for the XG series, press the joystick navigation in (‘Close’) for up to 10 seconds.

Inspect The Monitor Buttons

So, you’ve attempted to restart your monitor and press and hold the Menu or ‘X’ button without any luck?

While less common, it is possible that your Menu button, or other Function keys are damaged. On older monitors for example, the buttons can become permanently ‘pressed down’.

To test if this is the source of your issue, you will need to open up your monitor and gain internal access to the control buttons.

Since all ASUS monitor models are slightly different, you can use the manual lookup to determine how to best open up your specific device.

Frequently Asked Questions

How Do I Enable ‘Keys Locked’?

So how did the control adjustments become locked in the first place?

As it turns out, some ASUS monitors come with a built-in feature that gives you the ability prevent your display control keys from working. This includes the Menu button and all Feature keys (Input, brightness, etc).

So while the OSD can be become locked accidentally (which is likely what brought you here in the first place), you can intentionally lock the controls if you desire. Many users choice to do this so that their favorite display settings are not accidently changed.

To lock your current control settings, simply press and hold the Menu or ‘X’ button (or whatever button you used to unlock your specific model) for up to 10 seconds until the message “Keys Locked” appears.

ASUS monitor 'Keys Locked' message


Encountering your ASUS monitor buttons not working can be frustrating. Don’t worry! Simply follow these easy steps to unlock your monitor control adjustments immediately:

  1. First, turn off your display and wait 10 seconds.
  2. Next, turn you monitor back on and press and hold the Menu or ‘X’ button for up to 10 seconds until the ‘Keys Unlocked’ message appears.
  3. Finally, test your OSD controls. They should be functioning properly now.

If you’ve followed these steps and you’re still having issues, you can reach out to ASUS Customer Service online or call the support team at 1-812-282-2787.

You can also use your ASUS Monitor model number to check the status of your ASUS warranty.

Were you able to regain access to the display control adjustments? If so, let me know how in the comments section below!

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