HP Printer printing blank pages

HP Printer Printing Blank Pages (8 Easy Fixes!)

HP has a highly rated lineup of high quality home office printers, but they are not without their issues. One such issue frequently reported by users is discovering their printer printing blank pages. Fortunately, there are a number of proven, quick fixes you can try.

HP Printer Printing Blank Pages

If you encounter your HP Printer printing blank pages, first power cycle the printer, enable ‘Delete blank pages’ and run Windows printer troubleshooter. Then, remove ink cartridge pull-tabs and check ink levels. Next, clean printhead and align print cartridges. Lastly, remove and reinstall the printer driver and update the firmware.

Let’s walk through each of these fixes in greater detail.

I highly recommend you follow these steps in the exact order outlined below. We will start with the easier troubleshooting steps and then work our way to the more involved fixes.

Importantly, these steps will work for all HP Printer models (OfficeJet, DeskJet, LaserJet, etc).

Step 1: Power Cycle Printer

If your printer is working just fine one minute and the next it isn’t, the first thing you should always try is performing a power cycle.

Power cycle is really just a fancy term for ‘unplug it and plug it back in’.

Power outlet

I know, I know – this fix sounds too simple. Humor me and give this a try first.

Electrical devices have both software and hardware components that can often become overloaded with information, causing all sorts of issue. HP Printers are no exception.

By removing power to the printer, it essentially refreshes the internal memory (RAM). This effectively allows the printer to function almost as if it were a “new” device.

How to power cycle an HP Printer:

  1. First, turn off the printer and unplug the power cord from the back of the printer.
  2. Next, shut down the computer.
  3. Wait approximately 30 seconds.
  4. Now, turn the computer back on.
  5. Plug the power cord back into the printer and turn the printer on.

Go ahead and try printing a test page. If the issue persists, advance to step 2.

Step 2: Enable ‘Delete Blank Pages’ Settings

Another easy troubleshooting step to quickly get out of the way is to closely inspect the document you are attempting to print.

Are there any blanks within the document itself? Maybe even stretches of continuous blank pages?

Again, I appreciate that this may seem like an obvious step.

You would be amazed how many users discover their issue is due to there being actual blank pages in the document they are printing!

If you are specifically encountering this issue when attempting to scan multiple documents, try enabling the Delete blank pages option within the HP Scan software.

To do so, navigate to HP Scan > Document tab > Adjust documents.

Enable 'Delete blank pages' on HP Printer

Next, select Delete blank pages and adjust the Sensitivity slider to your desired setting.

A lower sensitivity means more pages will be detected as blank and deleted. A higher sensitivity means pages must be nearly completely blank to be detected and deleted.

Notably, some models may have slightly different steps involved. Furthermore, not every model offers the Delete blank pages option.

If you are having trouble locating the Delete blank pages option, or if you are unsure if your specific model supports it, you can use the HP Printer manual look up to confirm.

Step 3: Run Windows Printer Troubleshooter

When encountering any printer related issues, it is always a good idea to run the printer troubleshooting tool that’s built into Windows.

The Windows printer troubleshooter can identify all sorts of software related printer issues. It is easy to run and typically extremely helpful.

To run the printer troubleshooter, navigate to Start Settings Devices Printers & Scanners then click on your printer and select Manage followed by Run the troubleshooter.

Run Windows printer troubleshooter

Once initiated, Windows will search through your printer configuration and identify any settings conflicts that may exist.

If an issue is detected, Windows will ask you for permission to apply the relevant fix to get your printer back up and running.

Step 4: Inspect Ink Cartridges

In many cases, blank pages are being caused by one of two leading ink cartridge related issues.

One of the most common issues users encounter is forgetting to remove the ink cartridge pull-tabs.

This is especially true if your printer is new or if you have just recently changed the ink.

The pull-tabs are positioned over small air holes in the cartridge that serve as ventilation mechanisms.

Remove HP ink cartridge pull tabs

These pull-tabs are meant to be removed prior to installation!

If they are left on, air cannot flow properly through the cartridge.

Use the side opening to insert your finger and lift up to open the top of the printer to access the ink cartridge holder. Once inside, inspect the ink cartridges and make sure no pull-tabs are present.

It is also not uncommon for blank pages to be caused by low or empty ink cartridges.

To inspect the ink levels, first make sure your printer is turned on. Most HP printers display ink and toner levels directly on the control panel.

Look for an Ink drop icon, a Cartridge icon, an Ink Levels menu, or a Toner Level indicator.

Here you will see information on each of the ink cartridges including their current ink levels. If any are low or empty, you will need to replace them.

Step 5: Clean Printhead

The ‘printhead’ is the component that receives an image and then transfers the correct amount of ink to a page.

Overtime it is common for the printhead to become clogged up with ink, causing print quality to decline.

To check if this is the case, once again navigate to Start Settings Devices Printers & Scanners then click on your model and select Manage followed by Printing Preferences.

Within Printing Preferences, select Service > Printer Services > Clean Printheads.

Your printer will now start the process of self-cleaning the printhead without requiring you to manually clean it yourself.

In extreme cases, where the blockage cannot be fixed using via the Printer Services, you may need to manually clean your HP printhead.

As this process is a bit more involved, it is best to follow the instructions within the video below closely.

Step 6: Align Print Cartridges

HP print cartridges can also become misaligned over time. This is particularly true following a printhead cleaning.

In most cases, your printer will still print but the output will appear slightly “off”. However, in more extreme cases, your printer may not print at all.

To align your HP print cartridges, go to Start Settings Devices Printers & Scanners then click on your HP Printer model and select Manage followed by Printing Preferences.

Within Printing Preferences, select Service > Printer Services > Device Services tab > Align the Print Cartridges.

Finally, select Align, and then follow the on-screen instructions.

Your device will print an alignment page, align the cartridges, and calibrate the printer.

Step 7: Remove And Reinstall Printer Driver

If none of these fixes have solved the problem, it’s highly likely that your printer driver is corrupt and needs to be reinstalled.

Before attempting to reinstall a new driver, you will need to first fully remove and delete the old one.

To delete your current driver, you will need to start by making sure the printer queue is empty. If a print job is in the queue, you CANNOT fully remove the driver.

Go to Start > Settings > Devices > Printers & Scanners then click on your printer and select Open Queue.

If there are any print jobs listed here, click on them and then push the Delete key.

Next, within the same Printers & Scanners window click on your HP Printer model and this time select Remove Device.

Printers & scanners - Remove device

Finally, once again within Printers & Scanners, scroll down beneath the printer names and select Print server properties.

Here under the Drivers tab, you need to select your printer and click Remove.

Remove HP Printer

A prompt will appear asking if you would like to remove the driver only or remove the driver and driver package. Select Remove the driver and driver package and click OK.

Leftover printer files can cause compatibility issues when you attempt to reinstall the new driver. It is therefore critical that you remove both the driver and driver package so that all of the associated files get deleted.

How to reinstall the latest HP Printer driver:

  1. First, navigate to HP Customer Support – Software and Driver Downloads.
  2. Next, enter your printer name in the search box and click Enter.
  3. Then, Locate that latest printer driver update available, and click Download.
  4. Lastly, once downloaded, open the downloaded file and follow the step-by-step installation instructions.

That’s it! Go ahead and try to print something.

Step 8: Update Printer Firmware

If you find the issue persists despite attempting the above troubleshooting steps, try updating the printer firmware.

Printer firmware updates change how your printer accomplishes its tasks, which can fix all sorts of problems.

To update your firmware, you must first make sure your HP printer is connected to WiFi.

Update HP Printer Firmware – Directly from printer:

  1. First, connect the printer to WiFi or via a USB or Ethernet connection.
  2. Use the control panel to open the SetupService, or Settings menu.
  3. Then, select PreferencesPrinter Maintenance, or Tools.
  4. From there select Web ServicesPrinter Update, or LaserJet Update.
  5. If prompted, use the instructions that are displayed to turn on Web Services.

Update HP Printer Firmware – Using The HP Smart App:

  1. First, create an HP Smart App account or sign in if you already have an existing account.
  2. Then, on the home screen of the application, select your printer model.
  3. Next, navigate to Advanced, and select Advanced Settings or Printer Home Page (EWS).
  4. Select Tools or Web Services.
  5. Finally, select Printer Updates or Product Update, and click Check Now. Any available firmware updates will be automatically downloaded and installed onto your printer.
Update HP Printer firmware

WARNING: DO NOT turn off the printer during the firmware update. Doing so can cause permanent damage and lead to your HP Printer not printing.

Conclusion

Are you getting blank pages when you attempt to print? As it turns out, this is a fairly common problem. Here’s how to fix it.

HP Printer Printing Blank Pages – Troubleshooting Steps

  1. Power cycle printer
  2. Enable ‘Delete blank pages’ settings
  3. Run Windows printer troubleshooter
  4. Inspect ink cartridges
  5. Clean printhead
  6. Align print cartridges
  7. Remove and reinstall printer driver
  8. Update printer firmware

If you are still having issues despite attempting each of these troubleshooting steps, you can contact HP customer support by using your printer serial number.

As a last resort, if you need to replace your printer, be sure to first verify your HP Printer warranty plan.

I hope your found these HP Printer troubleshooting steps helpful! If this post helped you fix the issue or if you solved your issue some other way, be sure to leave me a comment below so that we can include it!

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