The computer has rebooted from a bugcheck

The Computer Has Rebooted From A Bugcheck (Fix)

You’re in your home office, ready to start the work day and you go to boot up your computer. Frustratingly, you encounter the Windows blue screen of death with an error code stating “the computer has rebooted from a bugcheck“. Why is your PC constantly crashing and restarting and what can you do about it?

The Computer Has Rebooted From A Bugcheck

The computer has rebooted from a bugcheck’ is a critical stop error due to a corrupt driver. To fix it, download ‘Debugging Tools for Windows’ to analyze the ‘MEMORY.DMP’ file and identify the corrupt driver. First, try updating the identified driver. If the error persists, uninstall and reinstall the driver.

The computer has rebooted from a bugcheck

If your Windows crashes and the error code states “the computer has rebooted from a bugcheck”, following these steps will solve the problem in most cases.

Don’t worry if this initial fix doesn’t stop your Windows from crashing. Read on for additional troubleshooting steps you can try!

I strongly recommend you follow these steps in order.

We will start with the more common fixes and work our way to the slightly more complex troubleshooting solutions.

The Computer Has Rebooted From A Bugcheck – Troubleshooting Steps

Step 1: Use Event Viewer To Confirm The Error

There are countless different errors that can lead to the Windows blue screen of death.

Therefore, the very first step, before attempting any fixes, is to confirm that you are specifically receiving the “Event 1001 BugCheck” error.

To determine the specific error you are encountering:

  1. First, type “Event Viewer” into the Windows search bar and select the Event Viewer application from the pop up menu.
  2. Next, in the Event Viewer application under the Windows Login section in the menu on the left hand side of the screen, click on System.
  3. Under the events that are populated, search for a recent Error level event, with a source of BugCheck and an Event ID of 1001. Once identified, click on the event.
  4. In the General section beneath the event list, it should read ‘The computer has rebooted from a bugcheck’.
The computer has rebooted from a bugcheck

If you are not able to locate a recent Event 1001 BugCheck error, it is likely your Windows is crashing for some other reason. If this is the case, you will need to search elsewhere for troubleshooting steps specific to the error your are receiving.

Ok, so you have now confirmed that the error you are receiving specifically states ‘The computer has rebooted from a bugcheck’. Proceed to step 2.

Step 2: Analyze The ‘MEMORY.DMP’ File

In addition to telling you the type of error you are encountering, your PC also compiles a useful memory dump file called ‘MEMORY.DMP’.

When properly analyzed, this file can lead you to the exact driver that is causing the problem.

So, that’s our next step!

First you’ll need to generate the ‘MEMORY.DMP’ file. Then you’ll need to download ‘Debugging Tools for Windows’ to analyze it.

How To Generate The ‘MEMORY.DMP’ File

  1. First, type “This PC” into the Windows search bar, right click on the This PC application and select Properties.
  2. Next, click Advanced system settings from the menu on the left hand side and under the Advanced tab click on Settings in the Startup and Recovery section.
  3. Then, within the Startup and Recovery window, under the System failure section, use the drop down menu to navigate to Automatic memory dump. Don’t worry if the file name looks a little different than mine. Now, check the box next to Overwrite my existing file and click OK.
  4. Finally, open the This PC again, select the Local Disk (C:) drive and locate the file titled MEMORY.DMP. Copy and paste the file to your Desktop.
    The Computer Has Rebooted From A Bugcheck

Congratulations, you’ve successfully generated the MEMORY.DMP file! Now we need to analyze it.

How To Analyze The ‘MEMORY.DMP’ File

  1. First, head over to the official Windows SDK website and click Download The Installer.
  2. Then, in the install pop up window, continue to click Next until you arrive to the Select the features you want to install page. Here you want to make sure you deselect everything except for the Debugging Tools for Windows box. Once you’ve done so, click Install (this is a lightweight tool and install should only take a minute or so).
  3. Next, once the installation has completed, click Start and then click the Windows Kits folder and select WinDbg x64 to open the debugging tool you have just downloaded.
  4. In the Windows debugging tool, click File and then Open Crash Dump.
  5. Now, select Desktop, click on the MEMORY.DMP file and click Open. The tool will now run an initial analysis on the file.
  6. Once the initial analysis is complete, click the “!analyze – y” hyperlink toward the bottom of the page. This will prompt the tool to run a more complete analysis on the MEMORY.DMP file.
  7. In the final analysis output, locate IMAGE_NAME and take note of what is listed here. This is the name of the corrupt driver that is causing your PC to crash!

Ok, nice work! The investigative phase is over. We now know the exact driver that is to blame.

All that is left to do is take action.

Step 3: Update The Driver File Causing The Crash

The first action you should take is updating the identified driver.

To update the driver, head over to the search box, type “Device Manager” and open the Device Manager application. Right-click on the name of the corrupt driver, and select Update driver.

The computer has rebooted from a bugcheck

Then simply Restart your computer and see if Windows stops crashing.

Step 4: Uninstall And Reinstall Corrupt Driver

If the problem persists, you will need to uninstall and then reinstall the driver.

To uninstall the driver, in the Device Manager application, right-click on the name of the corrupt driver, and this time select Uninstall driver.

Once again, Restart your computer.

Depending on the affected Driver, Windows may automatically attempt to reinstall the driver during startup.

If not, you will need to look up and follow the installation instructions specific to the driver in question.

That’s it!

For the vast majority of users, completing Steps 1 through 4 will solve the problem.

Say goodbye to the Windows blue screen of death. No more “the computer has rebooted from a bugcheck” error to deal with!

Step 5: Conduct A Disk Cleanup

So, you are one of the rare few who completed these first 4 steps and yet still, your computer is constantly crashing?

Sorry you’re still dealing with this. The good news is we have a few more tricks up our sleeve.

It’s time to run the The Disk Cleanup to scan your PC for unnecessary files – files that could be corrupt and causing this issue.

In the windows search bar, type “disk cleanup” and select the Disk Cleanup application.

The main storage device, Drive C, should be selected automatically for you.

Place check marks by all the items (yes ALL of them) and then Click OK.

The computer has rebooted from a bugcheck

Then, click the Delete Files button to confirm and begin the cleanup process. Wait while the files are removed. When the process is complete, the window will go away.

Step 6: Conduct A Memory Check

The Windows blue screen of death error can also be caused by a memory fault.

For this reason you can also try running a memory check on your computer to see if any issues are identified.

To conduct a memory check, type “Run” in the Window search bar and select the Run application.

Within the Run application window, type “mdsched.exe” and click OK.

The computer has rebooted from a bugcheck

Finally, select Restart now and check for problems. Your PC will now restart.

Once rebooted, the tool will run an analysis which can take some time.

At the end of the analysis, a results report will be provided with a list of any identified issues. If a specific memory issue is identified, you will need to investigate how to fix it.

If you discover that the issue is with your memory sticks, navigate to section 3 in this related post to learn two reliable ways to fix and test your RAM sticks.

Step 7: Use A System Restore Point

As a final troubleshooting step, you can also try using a restore point.

By using a restore point, you are effectively restoring your PC to an earlier date when the system was running perfectly.

IMPORTANT NOTE: While restoring will not affect your personal files, it will remove apps, drivers, and updates installed after the restore point was made.

  1. In the search box on the taskbar, type “control panel”, and then click on the Control Panel application.
  2. Within the Control Panel locate and select Recovery and then click Open System Restore.
  3. In the Restore system files and setting box, select Next.
  4. Select the restore point that you want to use in the list of results, and then select Scan for affected programs.

Conclusion

The computer has rebooted from a bugcheck’ is a critical stop error due to a corrupt driver. To fix it, download ‘Debugging Tools for Windows’ to analyze the ‘MEMORY.DMP’ file and identify the corrupt driver. First, try updating the identified driver. If the error persists, uninstall and reinstall the driver.

If performing troubleshooting steps 1 through 4 above does not solve the problem, try these additional troubleshooting steps in order:

  1. Conduct A Disk Cleanup
  2. Conduct A Memory Check
  3. Use A System Restore Point

Were you able to get rid of the computer rebooted from a bugcheck error? If so, let me know which fix worked for you in the comments section below!

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